FAQ

Company & Manufacturing

Q: Who is Hebei Dongman?
A: We are a leading Chinese manufacturer of specialized commercial vehicles established in 2008. Our 26,000m² factory in Hebei Province employs 600 staff, including 40 specialized engineers. We partner with major Chinese automotive brands including BAIC Foton, JAC, Dongfeng, and FAW Jiefang.

Q: What is your production capacity?
A: Our large-scale facility allows us to fulfill bulk orders efficiently. We typically process 100-150 specialized vehicles monthly with scalable capacity for larger orders.

Products & Pricing

Q: What types of vehicles do you manufacture?
A: We specialize in:
• Dump Trucks
• Cargo Trucks
• Aerial Work Platforms
• Tow Trucks
• Refrigerated Trucks
• Sanitation Vehicles

Q: What is your pricing advantage?
A: We offer the market's lowest prices for equivalent specifications without compromising quality. This pricing advantage comes from our:
✓ Direct factory sales without intermediaries
✓ Economies of scale through large production volumes
✓ Strategic partnerships with major chassis manufacturers
✓ Efficient production processes refined over 15 years

Export Information

Q: Do you have export experience?
A: Yes, we regularly export to international markets. Our export team handles all documentation including:

• Certificates of origin

• Commercial invoices

• Packing lists

• Shipping certificates

Q: What are your shipping terms?
A: We support various shipping terms including:
→ FOB
→ CIF
→ EXW
Based on client preferences. We can arrange shipping to any major port worldwide.

Customization & Ordering

Q: Can you customize vehicles?
A: Yes, we offer comprehensive customization including:
▸ Vehicle dimensions/payload capacity
▸ Special features/functional requirements
▸ Climate adaptations
▸ Branding/color schemes

Q: What's your ordering process?
A:

1. Share requirements

2. Receive quotation

3. Confirm specs & deposit

4. Production begins

5. Quality inspection

6. Balance payment & delivery

Payment & After-Sales

Q: What payment terms do you offer?
A: Standard terms:
• 30% deposit to start production
• 70% balance before shipping
We accept T/T, L/C and other methods.

Q: How do you ensure export quality?
A: Every vehicle undergoes:
✔ Rigorous pre-shipment inspection
✔ Full functional testing
✔ Detailed documentation with photos
✔ Complete inspection reports